If you cancel before a Genie has been assigned to your trip, you're not charged. The authorization on your card is released.
Holds typically clear in 1–7 days depending on your bank — CurbGenie can't make that faster.
CANCELLATIONS & REFUNDS
Cancelling before a Genie is assigned
Still need help? Email support@curbgenie.com.
Your shortcut
to the gate.
Skip the return line.
Your Genie is waiting.
